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If for any reason you are not satisfied with your purchase of a Nuneaton Raw Pet Food product, please notify us within 48 hours by Contacting Us. Your statutory rights as a consumer are not affected.

Before submitting your order, please ensure that your name, address, contact details and delivery requirements are correct, as we cannot be responsible for any errors, which may result in the late delivery of your product.

Frozen Raw Meals (Complete Meals, Boneless Meals and Bone Products) are only available for local delivery (CV1, CV2, CV3, CV4, CV5, CV6, CV7, CV9, CV10, CV11, CV12, CV13, LE9 and LE10 areas) or collection. These items will not be posted. Local deliveries will be made on Saturday mornings.

Natural treat orders can be posted to anywhere within the UK at a charge of £4.50 for first class and £3.50 for second class. Items will be posted the next working day following your order..

Deliveries can only be made whilst stocks are available.

Deliveries are only to the mainland UK (England, Wales and Scotland).

In the very rare case that your chosen product is not available we reserve the right to cancel your order and will offer you an alternative of equal value at our discretion, or a refund if you wish.

All prices shown include VAT.

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